Terms and Condition

This page was last updated on 18 January 2024.

TERMS AND CONDITIONS

This website belongs to Cleo Peru SAC ("Cleo Peru SAC"),Jr. Tarma Nro. 119, Departmento 402Cercado de Lima.

The companies forming Cleo Peru SAC have been established in accordance with the laws of their country of residence. Within the services and products offered, their main activity is to provide local, regional, and other online payment and technological solutions associated with web portal collections and dispersion.

WEBSITE DESCRIPTION

This website aims to present the corporate information of Cleo Peru SAC and allows users to make inquiries and claims about the website, services, and/or products offered by Cleo Peru SAC.

DESCRIPTION OF CLEO'S SERVICES AND/OR PRODUCTS

Cleo Peru SAC provides the following services:

PAYOUTSThrough this service, Cleo Peru SAC performs immediate and traditional bank transfers via API, with wide coverage of banks in Latin America and in local currency.

PAYINSA solution that allows businesses to accept payments with major card brands and alternative payment methods (bank transfer and cash) through a single integration and multi-currency.

COMMUNICATIONS

Cleo Peru SAC may communicate with the user using any means, including phone calls, What's app and emails, provided by the user. Additionally, the user agrees that by providing the aforementioned information, Cleo Peru SAC may communicate news and relevant information through the means it deems appropriate.

USAGE LIMITATIONS

The user agrees not to misuse Cleo Peru SAC's website and will not act maliciously, among other things, attempting to gain unauthorized access to Cleo Peru SAC's website. The user also agrees to use Cleo Peru SAC's website only for legal purposes without affecting the interests of Cleo Peru SAC and/or third parties. When Cleo Peru SAC considers that the user has misused its website, it will take appropriate legal measures.

OWNERSHIP OF WEBSITE CONTENT

Cleo Peru SAC owns the content, trademarks, and licenses used on the website. Under no circumstances will the user acquire any ownership rights to the content, trademarks, licenses, services, products, and other elements found on Cleo Peru SAC's website. Any documentation generated by the user based on the information contained on the website will be the property of Cleo Peru SAC. Therefore, the user cannot modify or alter in any way the information and data presented on Cleo Peru SAC's website. Cleo Peru SAC's trademarks are duly registered, and the user is expressly prohibited from using them unless they have the express, prior, and written approval of Cleo Peru SAC.

LINK TO OTHER WEBSITES

Cleo Peru SAC's website may contain links to other websites not owned or controlled by Cleo Peru SAC. Therefore, Cleo Peru SAC has no control and assumes no responsibility or obligation for the content. It is recommended that the user take this into account and read the terms, conditions, and privacy policies of each website visited.

PRIVACY

To protect users' rights, Cleo Peru SAC provides a Privacy Policy, which may be modified by Cleo Peru SAC without prior notice.

CYBER THREATS

The user declares that it is their responsibility to acquire, configure, and use suitable antivirus protection software. Cleo Peru SAC will not be responsible for the breach of its technology by a virus.

LIMITATION OF CLEO PERU SAC'S LIABILITY

Without prejudice to other liability limitations established, Cleo Peru SAC will not be liable for any damage, harm, and/or loss suffered by the user during the connection to Cleo Peru SAC's website and/or during the provision of Cleo Peru SAC's service and/or delivery of Cleo Peru SAC's product.

DISPUTE RESOLUTION

Cleo Peru SAC and the user will in good faith and by mutual agreement resolve any dispute arising from or in connection with the interpretation and/or application of the provisions on the website. They will try to reach a satisfactory agreement on the dispute within a maximum period of fifteen (15) days from the date one Party notifies the other Party in writing about the existence of such dispute. If this mechanism fails, the provisions below will apply.

It is agreed that any discrepancy or dispute arising regarding the interpretation, execution, compliance, effects, validity, or any other aspect related to this website will be subject to arbitration under the rules of the Arbitration Center of the Lima Chamber of Commerce, and in its absence, by the rules indicated in Legislative Decree No. 1071.

The arbitral award issued will be final and binding. However, the right to file the annulment recourse in accordance with the provisions of articles 62° and 63° of Legislative Decree No. 1071 is preserved.

For any intervention by ordinary judges and courts that may be necessary in accordance with Legislative Decree No. 1071, Cleo Peru SAC and the user expressly submit to the jurisdiction of the Judges and Courts of the Judicial District of Cercado de Lima.

The place of arbitration will be the city of Lima, Peru, and the language used in the arbitration proceedings will be Spanish.

MODIFICATIONS

Cleo Peru SAC declares that it has the authority to modify the website and/or the present Terms and Conditions as it deems appropriate for its business development, a faculty that the user accepts. In addition, Cleo Peru SAC reserves the right to suspend, withdraw, or restrict, in whole or in part, the availability of the website.

Likewise, the user declares that they understand and accept the purely informative purposes of Cleo Peru SAC's website, as well as the mandatory and binding nature of the Terms and Conditions. If the user does not accept what is stated here, the user must refrain from using Cleo Peru SAC's website.

CONTACT US! Through the "Contact Us" section.